Remote Management & Monitoring
We provide Level 1, Level 2 and Level 3 support services from the-state-of-the art Network Operations Center.
Offers a varied spectrum of Managed services such as
Managed Network Services
We provide Network Monitoring and Management Services for Network management, monitoring, and management services for Dell, HP, Fujitsu Siemens Servers and Storage devices.
Network Monitoring and Management through customer verification, trouble ticket management, hardware and software troubleshooting and diagnostics. Managed Network Monitoring involves High-End Management of client’s network infrastructure which includes advanced level diagnostics and troubleshooting for complex networking technologies such as MPLS WAN, Metro Ethernet, VPN, etc.
Assets / Inventory Management
We provide accurate IT asset management & network inventory tracking functionality covering both hardware and software, across Windows and Linux workstations. Through this, we provide complete and in-depth hardware & software inventory reports. With scheduled audits, asset changes over time can be checked. The following are the services:
- Complete hardware inventory
- All installed software packages
- Asset Management
- Purchase Order Tracking
- Contract Management
- Firewall Log Monitoring
- Firewall Configuration Management
- Firewall Connection Monitoring
- IPS/IDS Monitoring
- Network Intrusion Prevention Monitoring and Alerting
- Threat management